Pendampingan Manajemen Sumber Daya Manusia untuk Penguatan Etika Kerja dan Profesionalisme Karyawan UMKM Xosalad

Abstract

Employee professionalism is a crucial element in driving organizational development, especially in the highly competitive culinary sector. This community service activity aims to strengthen work ethics values from a Human Resource Management (HRM) perspective at MSME Xosalad, a business operating in the healthy food sector (salad bowl). The main problems identified with the partner are inconsistent discipline levels, low sense of responsibility towards certain tasks, and ineffective communication patterns among employees. The implementation method of this service is through a community education and participatory mentoring approach which includes the stages of identifying needs, preparing work ethics standard materials, and direct education of work ethics concepts. The results of the activity show an increase in employees' understanding of the importance of integrity, accountability, and teamwork in improving service quality. Employees have begun to internalize professional ethics values as a daily work culture. The real impact of this activity is the creation of a more orderly and structured work environment, which is expected to support Xosalad's vision in providing the best service for consumers sustainably.